Terms of Sale
29/10/2026 · v46
Seller and ordering
The seller is Namaste India OÜ, registry code 16760782, VAT EE102627909, registered address Keskväljak 13a, Keila, Harjumaa 76608, Estonia. Contact info@namasteindia.ee or +372 5555 8568. Choose food, extras, delivery or collection and enter accurate contact details. Review quantities, prices, address and requested time before submitting. Saving a request is not acceptance. The contract is concluded when the restaurant expressly accepts; availability and timing are confirmed on the status page or directly with the customer.
Prices and packaging
Prices are in EUR including applicable VAT. Food, packaging, selected extras, voluntary tip and delivery are shown before submission. Boxes cost €0.30 per food unit and bags €0.30 each. Lunches require one bag per three lunches, rounded up; other food requires one bag up to eight units and two above eight; mixed baskets use the greater applicable bag count. Optional cutlery and chopsticks cost €0.30 each. Tips do not count toward the free-delivery food threshold.
Delivery and collection
Delivery is free within 10 km inclusive when food subtotal is at least €30. Below that subtotal, delivery is €2 up to 2 km inclusive and €5 above 2 km through 10 km. Beyond 10 km the fee is €0.50 per kilometre of the entire one-way driving route, with any configured minimum fee displayed before submission. Distance is calculated from the address; charges are rounded to cents. Unresolved address or price questions require restaurant confirmation. Collection is at Keskväljak 13a, Keila.
Times and availability
Delivery ordering hours in Estonia time: Sunday–Thursday 11:30–20:30, Friday 11:30–21:30, Saturday 12:30–21:30. Scheduled orders need acceptance for their selected date/window. Kitchen preparation time is separate from arrival time. Delivery can be paused; the page shows available options. Lunch offers have their own date and ordering hours. The restaurant will notify the customer if an item or order is unavailable.
Payment
Delivery orders can be paid in cash to the driver. Pickup orders can be paid in cash or by card at the restaurant. Choose the payment method before submitting. Online payment is not activated yet. Never send card details or bank passwords by message.
Changes, cancellation and refunds
Call +372 5555 8568 immediately with the order reference to request a change or cancellation. The restaurant will confirm what remains possible. The ordinary 14-day change-of-mind withdrawal right does not apply to perishable prepared food. This does not remove rights concerning defective or incorrect food. If the restaurant cannot fulfil a paid order, the unfulfilled portion will be refunded without undue delay and within 14 days of restaurant cancellation or receipt of a justified refund request, normally through the original payment method. Customer-requested cancellation after preparation starts is assessed according to the order stage and applicable law; there is no blanket refusal of refunds.
Allergens, complaints and disputes
Ask about ingredients and allergens before ordering; for serious allergies call the restaurant. A note alone does not confirm allergen-free preparation. Report missing, incorrect or unsatisfactory food promptly with the reference, description and, if possible, a photo. Written complaints receive a response within 15 days. Unresolved consumer disputes may be referred to the Consumer Disputes Committee at TTJA: https://komisjon.ee/. Estonian law applies without limiting mandatory consumer rights.
Saving your order confirmation
After restaurant acceptance, download your order confirmation and the terms applicable when ordering from the order-status window. Keep a copy on your device. Contact the restaurant if you need help obtaining a confirmation or receipt.